Star Appraisal Auction Cybersecurity Terms

Last updated: January 27, 2026

Secure your network

When using the Star Auction Service, we may ask you to provide relevant information such as identity information, credit status, payment method, and delivery address. We use advanced technology to protect the data security within our systems, but we also recommend that you take basic security precautions, such as when creating or using an online account on this website, and when responding to emails and other communications that appear to be from the Guardian.

If you have any questions or need assistance, please contact us at service@jncin.com.

Fraud alert pretending to be Star Appraisal Pavilion

Globally, the threat of impersonation scams is growing. Such fraudulent activities can trick you into making fraudulent payments. Scammers use fake Star Appraisal websites, social media profiles, or emails to trick you into making transactions or divulging personal information.

Common scams to be wary of

Fraudulent emails

Scammers send phishing emails to trick you into making payments or revealing sensitive information. Our staff and authorized representatives have a uniform email format of [name]@jncin.com.

Warning signs:

The mail asks you to make an immediate payment or provide bank account information

The mail claims that there is a problem with your account and needs to verify the information

The message contains suspicious links or attachments

Messages from unofficial domains (e.g., jnxinge-auction.com or gian-xing-ge.com, etc.)

Fake phishing websites

Scammers use illegal sites designed by the official website of the Star Appraisal Pavilion to trick you into purchasing fake goods or services.

How to identify:

Check if the URL is the official domain name: www.jncin.com

Pay attention to whether the website design is the same as the official website but with slight differences

Check the website's security credentials (the URL bar should show a green lock logo)

Fake websites may use similar but different spelling domains

Social media identity impersonation

Fraudsters forge accounts similar to Jianxingge and deceive users through fake interactions. Please be sure to check out the official certified social platforms of the Star Appraisal Pavilion.

Star Appraisal Pavilion official social media accounts:

Instagram: @jncin1996 (Verified)

Facebook: Appraisal Pavilion - Appraisal Auction (Verified)

Verification Method:

Check if the account has an official verification logo (blue checkmark)

Check if the content posted by the account is consistent with the official website

Click on the account information to confirm the account creation time and publishing history

Be wary of suspicious calls and face-to-face contact

If someone claims to be an employee of the Star Pavilion and tries to obtain your personal and collection information, please be vigilant.

Safety practices:

Do not provide sensitive information (passwords, bank accounts, ID numbers, etc.) on the phone

You can verify whether the person is indeed an employee of Star Court through customer service service@jncin.com or 02-2601-8955).

If you are unsure of the caller's identity, hang up and take the initiative to call the official number to confirm

How to protect yourself

Get timely information

Learn about the risks of impersonation scams and learn ways to identify suspicious behavior

Regularly check our official website for safety tips and warnings

Subscribe to our security notices (if available)

Verify the source of the information

It is important to ensure that all communications are from our certified official channels

Confirm the sender's identity before clicking on any link or downloading any attachment

If in doubt, visit the official website directly or call customer service

Report suspicious behavior

If you notice any abnormalities, please report them to us immediately

Report fake accounts or fraudulent content to relevant social media platforms

If money fraud is involved, please also report it to local law enforcement

What should you do if you encounter fraud?

Take action now

Do not interact with each other:

Avoid clicking on any links or providing personal information

Scammers will try to trick you into paying

The Court will never ask for any security deposit or payment to any personal bank account

Report Now:

1. Notify the relevant departments (if money fraud is involved, please report it to the police)

2. Report to relevant social media platforms

3. Immediately inform us through official channels

4. Save all evidence of fraud (emails, screenshots, transaction records, etc.)

Contact us:

Email: service@jncin.com

Phone: 02-2601-8955

Service hours: Monday to Friday 11:00-20:00

Notes when replying to emails

Check the sender's email domain

Check whether the sender's email domain is spelled correctly: @guanxingge.com

Scammers often use similar domain names (e.g., guan-xingge.com, guanxing-ge.com) to confuse customers

Pay attention to whether there are extra characters or numbers in the domain name

Check the sender's display name and email address

Sender display names can easily be forged

For example, PostSaleUKuser@baddomain.com, although the display name is "PostSaleUK", the actual domain name is false

When viewing on a smartphone, press Sender display name to see email addresses with the full domain name

Always prioritize checking the actual email address rather than displaying the name

Carefully examine the signature line in the body of the message

The sender's name and contact information in the body of the email can be easily forged

Don't trust phone numbers in email signatures

When contacting us by phone or email, please use only the confirmed contact information of the Court of Appeals

Visit our official website for the most up-to-date contact information

Check if the email contains mismatched URLs or misleading domain names

If the message contains a message with"Kansei Pavilion"Name URL (for example, jncin.com/account), hover over the URL to see the actual jump address

If the jump address differs from the displayed text, it is likely that the message is fraudulent

Check if the URL uses the HTTPS encryption protocol (the green lock sign should be displayed)

Never respond to requests for sensitive information

The Star Appraisal Pavilion will never ask for the following information:

Your account password

Full credit card number

Bank account number or password

ID number or passport number

Verification code or one-time password

If you receive an email asking for this information, it is definitely a scam

Stay vigilant

If you accidentally receive an email about an unknown topic, it could be a scam

When in doubt, the safest course of action is to call the customer service department of the Star Temple and ask to speak with the alleged sender

Don't assume the email is genuine just because it looks professional

Handling of suspicious messages

If you receive any email that appears to be from the Pavilion and you think is suspicious, please forward it to service@jncin.com

Do not delete suspicious messages so we can investigate

When forwarding, keep the full header information (including sender details)

Forgery of invoices and payment requests issued by the Star Court

Fraudsters may issue invoices or make other payment demands in the name of the Star Appraisal Court.

Important reminder

The Star Appraisal Pavilion will not:

You are required to pay any security deposit

Request payment to any personal bank account

Collect payments through a third-party company

Require you to pay an "insurance premium" or "handling fee" to complete the transaction

How to verify the authenticity of an invoice

If you have any doubts about the authenticity of any invoice or payment notice marked as the Credit Tower, please contact the Star Tower Customer Service Department immediately

Call the official phone number: 02-2601-8955

Send an email to: service@jncin.com

Visit the official website to check your account status

Common fake invoice scams

Any request by a company called "Third Party Collection Company" or "Payment Agent" for additional payment on the grounds of "insurance purposes" or "handling fees" is false

If you receive a payment request from an unfamiliar company claiming to represent the Star Guard, please contact us directly for confirmation

Use your account on the Kam Hing Court website

Confirm that you are visiting the official website of the Star Temple

Official website address: https://www.jncin.com

Make sure to use this URL when you create a new Star Court account, return to your account to register for an auction, make payments online, and edit or add account information

You can add this URL to your browser's "Favorites" or "Bookmarks" menu for quick access

Check if the address bar displays a green lock logo, indicating that the connection is encrypted

Create strong passwords

Password Requirements:

Contain at least 8 characters

Contains uppercase letters, lowercase letters, numbers, and special symbols

Don't use your name, date of birth, or other information that is easy to guess

Do not reuse passwords on other websites

Security question settings:

You can set up security questions in your online profile

Go to "My Account" and select "Complete Profile"

Choose questions that only you can answer to increase account security

Never share your account login information with anyone

Do not reveal your password over the phone, email, or instant messaging

Star Appraisal staff will never ask you for your password

Change your password regularly (recommended every 3 months)

If you suspect that your password has been compromised, change it immediately

Be sure to exit your session on the website

Once the operation is complete, please log out and close the browser window

Especially when using public computers or shared devices, make sure you are completely logged out

Don't check the "Remember my password" option (especially on public computers)

Clear your browser's cookies and cache (optional)

Two-factor authentication (if applicable)

If your account supports two-factor authentication, we strongly recommend that you enable this feature:

Two-factor authentication requires an additional authentication step at the time of login

This can greatly increase the security of your account

Enable this feature in your account settings

Keep your backup verification code in case you lose access to the main verification method

Check your account activity regularly

Check your account login history regularly

Check for login activity that you don't recognize

If you find any abnormalities, please change your password immediately and contact us

Monitor your transaction history to ensure that all transactions are made by you

Contact us

If you have any questions about cybersecurity or notice suspicious activity, contact us today:

Star Court Limited - Service Mailbox

Email: service@jncin.com

Customer service number: 02-2601-8955

Address: 5th Floor, No. 206, Section 1, Wenhua 1st Road, Linkou District, New Taipei City

Service hours: Monday to Friday 11:00-20:00

Disclaimer

While we have various security measures in place to protect your information, no system is completely secure. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by unauthorized persons. Your use of this website and services is at your own risk.

We recommend that you regularly check this page for the latest security advisories and scam alerts.

These Terms were last updated on January 27, 2026